How Should Corporations Deal With Chaos On Social Media?

I faced a ton of criticism when exposing a woman for stealing my work and advertising it as her own. I took a break from web development and graphic design during my pregnancy but still had a heavy social media presence as a business coach. I simply provided screenshots and records of our conversations for proof to shut down the criticism before it took a huge toll on my brand.

It’s necessary for individuals or corporations to think before writing or deleting something from social media sites because it can damage your reputation and relationship with your customers. Social media strategists advise organizations not to delete negative comments because all customers, employees, and associates should be heard. It looks bad as a business to silence your customers instead of doing the proper investigation and taking accountability where it is warranted. It’s that simple.